General Agent Self-Service

Online Self-Service Support for General Agents

General Agents can use the self-service features on business.kp.org to generate small group quotes and submit new group applications. These features are designed to make managing your Kaiser Permanente small group account easier:

Access to business.kp.org: Delegate permissions to key staff.
Generate quotes for small groups: Quickly compare high-level plan benefits and rates.
Submit new small group applications:
- Save time with a streamlined census upload experience, improving accuracy.
- View the status of in-progress transactions.
- Submitting applications online significantly reduces turnaround times.

For step-by-step guidance, check out the following reference materials.