- The KP Difference
- Health Plans
- Small Business
- Large Business
- Multi-State & National Business
- Labor and Trust Funds
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- Individual & Family Plans
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- Occupational Health
- Additional Benefits
- PPO, Point-of-Service, Out-of-Area Plans
- Thrive At Work
- Health Plans
Tools to Understand Quality Ratings in Health Care
A recent survey found that just 7% of employers use objective quality information to evaluate a health plan. In fact, 89% don’t use or are unfamiliar with any of the objective sources in the survey. Yet 59% of these same employers cite quality ratings as an important factor when choosing a plan.*
Clearly, an information gap exists. This gap is even more troubling when you consider the bottom-line implications of going with a poor quality plan or provider. A 2014 Healthgrades report found a higher rate of complications at hospitals that received the lowest quality ratings. The report also found that better quality can result in lower overall costs — the direct cost of caring for patients who experience complications averages nearly twice as much as caring for patients who don’t.†
Health plan quality
With the right health care quality information, you can play an important role in the health of your employees and your business. Download our health plan quality infographic to learn about the criteria used to determine the industry’s top providers and carriers.
You can also download our hospital quality infographic to see the pros and cons of the most credible third-party hospital rating organizations in the industry.
- * Employer Perspectives on the Health Insurance Market: A Survey of Businesses in the United States, Associated Press–NORC Center for Public Affairs Research, November 2014.
- † “Healthgrades 2014 Hospital Quality Report Reveals Risk of Death and Complications Vary Widely Among our Nation’s Hospitals,” Healthgrades press release, October 22, 2013.
Services covered under your health plan are provided and/or arranged by Kaiser Permanente health plans: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 320 Westlake Ave. N, Suite 100, Seattle, WA 98109 • Self-insured plans are administered by Kaiser Permanente Insurance Company, One Kaiser Plaza, Oakland, CA 94612
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