Coronavirus support for you and your employees

This is a challenging time for everyone. We’re here to help you and your employees get through it. Together, we can work to keep our communities healthy and strong.

Coronavirus/COVID-19 webinar series

Helping employees keep their coverage

We understand that times are uncertain, and that the size of your staff and your ability to continue offering benefits could change. If that happens, our continuation of coverage tool can help them get personalized recommendations for non-employer sponsored coverage based on their income, employment status, and coverage needs.

Employees can get care without leaving home

Protecting the health of your employees is always our top priority. Right now, minimizing their risk is especially important. To help your employees follow the recommendations to shelter in place and avoid unnecessary exposure, we offer many convenient ways to connect to care without leaving home:

  • Phone and video appointments1
  • E-visits — now available in all Kaiser Permanente service areas
  • 24/7 care advice by phone from licensed care providers
  • Online prescription refills delivered by mail at no cost2
  • Email a Kaiser Permanente doctor’s office with nonurgent questions

At Kaiser Permanente, telehealth care is included — it’s not an extra or an add-on. Your employees get the same great care they’d get in person. Care that’s provided by Kaiser Permanente doctors, connected to their electronic health record, and covered by your company’s health plan.

Easing stress and anxiety about coronavirus

Kaiser Permanente members can access a range of tools to support mental health and wellness, including the the myStrength app3. myStrength offers personalized programs for mental health and emotional wellness, including modules designed to help employees cope with anxiety about coronavirus and COVID-19 specifically.

We also have articles to help your employees, including:

  • Talking to children about COVID-19
  • Managing anxiety
  • Working out to reduce stress

For employers, we offer a stress managment toolkit and other mental health resources to help you support your workforce.

Staying safe, healthy, and productive

As we all adjust to new habits like physical distancing and taking precautions to help stop the spread of coronavirus, many employers are also figuring out how to manage a newly remote workforce. Here are some tips to help make this transition a little easier:

  • Recognize and celebrate successes. Positive feedback is especially important right now, so take time to show appreciation.
  • Increase communication and schedule regular check-ins. Frequent interaction can help employees stay connected and engaged.
  • Set expectations early and clearly. Managers who do this well have engaged teams that live up to those expectations.
  • Create virtual community. Keep your team connected through group chats and video meetings.
  • Be available. Let employees know they can reach out to you. Consider scheduling virtual office hours.

Download these tips for working remotely and share them with your team, along with the video below. For more tools and tips to help you and your employees during these challenging times, visit the COVID-19 resource center.

  • When appropriate and available.

  • Some prescriptions are not available for refill by mail.

  • myStrength® is not currently available to Kaiser Permanente Washington members. myStrength® is a wholly owned subsidiary of Livongo Health, Inc.