Coronavirus support for you and your employees

COVID-19’s impact extends far beyond public health. Businesses across the country have had their foundations tested. They’ve had to make difficult choices about how to sustain their operations and right-size their workforces. Thankfully, there’s light at the end of the tunnel. Safe and effective vaccines offer health and hope to your employees — and economic recovery for your business.

COVID-19 news in brief

  • Vaccinating people age 12 and older — Kaiser Permanente is currently vaccinating people 12 and older.
  • No-cost COVID-19 treatment — Kaiser Permanente has chosen to make all medically necessary treatment for COVID-19 available at no cost to fully insured members until July 31, 2021.
  • No-cost COVID-19 testing and diagnosis — Kaiser Permanente continues to follow federal regulations and cover all COVID-19 diagnostic testing at no cost to members through the end of the national public health emergency, which has been extended.1

COVID-19 vaccination: The basics

COVID-19 vaccines are safe, effective, and now available to everyone 12 and older. This video includes information on how to prepare for vaccination and what to expect.

Planning for the Next Normal in the Workplace

To support your employees — and prepare for changes to your businesses’ working environment and infrastructure — use our Planning for the Next Normal playbook as your guide. This no-cost resource helps you:

  • Update workplace safety plans, HR policies, and more
  • Develop a return-to-work policy and handle COVID-19 workplace scenarios
  • Build a resilient workforce with self-care tools and clinical resources
  • Support the social and economic needs of your employees
  • Stay connected to regulatory and legislative guildance

Leaves of absence related to COVID-19
Find information to help you understand how to help your employees get documentation for different COVID-19-related medical scenarios, including leave of absence and return to work. Download the PDF >

Helping employees keep their coverage

We understand that the size of your staff and your ability to continue offering benefits could change. If that happens, our continuation of coverage tool. external link can help them get personalized recommendations for non-employer-sponsored coverage based on their income, employment status, and coverage needs.

Easing stress and anxiety

Kaiser Permanente members can access a range of tools to support mental health and wellness, including popular wellness apps, Calm and myStrength. external link.2 Calm offers guided meditations, sleep stories, mindful movement videos, and more to help lower stress, reduce anxiety, and improve sleep. myStrength offers personalized programs for mental health and emotional wellness, including modules to help employees cope with anxiety about COVID-19. Both apps are available at no cost to our adult members.

See our Wellness Resources. external link for more self-care tools, tips, and activities — including many that your employees can access even if they’re not members.

We also have articles. external link to help your employees:

And for employers, we offer:

Accessing care safely

Protecting the health of your employees is always our top priority. We’re using our convenient telehealth services to help ensure your employees get the care they need. Kaiser Permanente members have access to:

  • Phone and video appointments3
  • E-visits — now available in all Kaiser Permanente service areas
  • 24/7 care advice by phone from licensed care team members
  • Online prescription refills delivered by mail at no cost4
  • Email the doctor’s office with nonurgent questions

At Kaiser Permanente, telehealth care isn’t an extra or an add-on. It’s a core piece of our connected care model. Your employees can get the same great care they’d get in person — care that’s provided by Kaiser Permanente doctors, connected to their electronic health record, and covered by your company’s health plan.

Don’t delay care

When your employees do need in-person care, we’re keeping them safe at our facilities. Encourage your team to continue to get the care they need and stay up-to-date on vaccinations and health screenings, such as mammograms, colorectal screening, and A1C testing.

Working well from home

If your employees are working remotely, you can help keep them engaged and productive. Download this work-from-home wellness flyer. Or share our “6 quick tips for working from home” video below. Both offer advice for well-being when home doubles as the office.

You can also support your employees’ at-home wellness by:

  • Celebrating successes through positive feedback
  • Increasing communication with regular check-ins
  • Setting job expectations early and clearly
  • Creating virtual community through group chats and video meetings
  • Being available — make sure your employees know they can reach you

For more tools and tips to help you and your employees during these challenging times, visit the COVID-19 resource center.

For more information about Kaiser Permanente health plans

  • For Choice products, this policy applies only to the in-network portion of KPIC plans. The normal benefits apply for out-of-network KPIC plans. For self-funded groups, this policy does not automatically apply, but we encourage them to adopt this policy.

  • Calm is not currently available to Kaiser Permanente Washington members. myStrength® is a wholly owned subsidiary of Livongo Health, Inc.

  • When appropriate and available.

  • Some prescriptions are not available for refill by mail.