Alert

2021 enrollment support and resources

Helping your employees choose the right health plan is an essential part of supporting their overall health. That’s true every year — but it’s more important than ever in light of COVID-19. Enrollment might look
different in 2021, but we’re here to help you guide your employees through the process — from choosing a plan to learning how to access care and get the most out of their coverage.

Choose the toolkit to get the full set of enrollment materials, or select individual resources below. show less

Download the 2021 enrollment toolkit

Streamlined enrollment support

Help employees make informed decisions about their plan choices and get the care and coverage they need for a healthy 2021.

2021 open enrollment brochure


Give your employees an overview of how care and coverage work together at Kaiser Permanente, and all the things employees get when they choose a health plan with us.*

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Enrollment specialists to answer employees’ questions


Employees can call 1-800-324-9208, Monday through Friday, 7 a.m. to 6 p.m. Pacific time to speak with an enrollment specialist.

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A better new member experience

Show employees how easy it is to get off to a healthy start.
At kp.org/newmember. external page, they can quickly:

  • Register on kp.org to start managing their health online, anytime.
  • Choose a doctor by browsing profiles based on location, specialty, and more.
  • Transition prescriptions to our pharmacies or get them delivered by mail.
  • Learn about our convenient care options and how to access them.

Get the quick guide to kp.org


Show employees how to get the most out of kp.org.

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Convenient, hassle-free care options

Your employees want to choose when, where, and how they get care. With Kaiser Permanente, they can.

Telehealth offers employees the same great care they’d get in person


  • Delivered by Kaiser Permanente care teams
  • Connected to your employees’ electronic health record
  • Covered by your Kaiser Permanente health plan
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Peace of mind with access to care anywhere


Most of us are staying close to home these days — but if employees do need care away from home, it’s easier than ever to get it. Members are covered for urgent and emergency care anywhere in the world, and we’ll help them find care wherever they are.

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Get to know Kaiser Permanente

Share these links with employees to give them a quick overview of what it’s like to be a Kaiser Permanente member


Watch or share these videos about what members have to say

  • Easy and convenient
    care


    Debbie’s seamless care experience

  • Coordinated and connected specialty care


    Monica’s cancer care experience

Have questions? Looking for additional resources to share?

Current customers: Contact your account manager for support.
  • *This is the California version of the brochure.