Excellent care that keeps employees and businesses healthy

When your employees are healthy, your business can thrive. Catching or avoiding problems before they become serious is one of the ways we maximize the health of your workforce and minimize health care costs. And when your employees need specialized care, we bring highly qualified care teams together to return them to health.

Physician-led, patient-centered care — that’s Permanente Medicine

On the road to recovery, a member’s personal doctor leads the way. Kaiser Permanente doctors practice Permanente Medicine — using evidence-based treatment and innovative technology to deliver personalized care. And our integrated model means doctors aren’t burdened by the business of running a practice — so they can focus on what’s best for our members. Our physicians are empowered to make important care decisions, but our members’ voice is always the most important one in the room.

Specialty care

Kaiser Permanente has one of the nation’s largest multispecialty medical groups. Our highly skilled, experienced specialists in oncology, cardiac care, perinatology, and other specialty care disciplines are among the best in the world. Our doctors and specialists deliver coordinated care that’s supported by industry leading research, advanced medical technology, top-notch facilities, and efficient workflows, tools, and systems.

With specialty care at Kaiser Permanente, the member is surrounded by highly skilled specialists, advanced medical technology, top-notch facilities, and industry-leading research.

The advantages of our holistic care

Connected care

Specialty care is connected to everything we do, from preventive screenings and doctor visits to follow-up care and ongoing condition management. Unlike most plans, we offer all these services in one seamless, integrated system. Our coordinated care teams have instant access to a member’s electronic health record, enabling them to think and act as one.

Personalized care

Every Kaiser Permanente member has unique care needs. When a member is diagnosed, their primary care physician works with specialists and the member to create a tailored treatment plan. They coordinate across locations and specialties to deliver seamless, effective care.

Relentless research

We’re passionate about constantly improving health care. When one of our doctors or researchers develops a better way to treat an illness, we share this knowledge across the organization. Kaiser Permanente includes 8 regional research centers. In 2017 alone, we were involved in 2,540 research studies — half of which were clinical trials. This gives our members access to state-of-the-art treatment.

Quality care matters to you, your employees — and to us

Surpassing Mayo Clinic and Cleveland Clinic — again

In a 2017 survey of CEOs, chief medical officers and marketing directors, Kaiser Permanente was the most frequently cited hospital organization for innovation, thought leadership, and providing quality care at a sustainable cost. Our rating of 23.5 topped Mayo Clinic (22.5) and Cleveland Clinic (17.4). We also earned the top spot in the 2016 survey.

Leading the nation in HEDIS® measures

In 2017, Kaiser Permanente was the top performer in 25 HEDIS® (Healthcare Effectiveness Data and Information Set) effectiveness-of-care measures — the most of any health plan. The measures include cardiovascular care; comprehensive diabetes care; prevention and screening; and medication monitoring.

Earning NCQA’s highest rating

Of the 884 commercial and Medicare health plans rated by the National Committee for Quality Assurance, only 14 received a 5 out of 5 rating. Six of the 14 belong to Kaiser Permanente — more than any other organization.

Our care approach in action

Kaiser Permanente’s commitment to research allows members to access the latest and greatest treatment options.

Learn more

Learn how telehealth with Kaiser Permanente can empower your employees to choose where, when, and how they get care.

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For more information

  • Reaction Data, “Hospital Brand Equity: A Peer Review by Reaction Data,” 2017.

  • Kaiser Permanente 2017 HEDIS® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2017 and is used with the permission of NCQA. Quality Compass 2017 includes certain CAHPS® data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality.

  • NCQA’s Private Health Insurance Plan Ratings 2017–2018 and NCQA’s Medicare Health Insurance Plan Ratings 2017–2018, National Committee for Quality Assurance, 2017: Kaiser Foundation Health Plan of Washington — HMO (commercial plan rated 4 out of 5, Medicare plan rated 5 out of 5); Kaiser Foundation Health Plan, Inc., of Southern California — HMO (commercial plan rated 4.5 out of 5, Medicare plan rated 5 out of 5); Kaiser Foundation Health Plan, Inc., of Hawaii — HMO (commercial plan rated 4.5 out of 5, Medicare plan rated 5 out of 5); Kaiser Foundation Health Plan, Inc., of Northern California — HMO (commercial plan rated 5 out of 5, Medicare plan rated 5 out of 5); Kaiser Foundation Health Plan of the Northwest — HMO (commercial plan rated 4.5 out of 5, Medicare plan rated 5 out of 5).