As clients migrate to a new membership system, there will be a change in how broker commissions are paid. To align with national practices, if your client is an invoiced customer, commission will be paid based on what your client pays, as opposed to what was billed. You may see changes in your commission; however, you can expect to receive your commission faster. We encourage you to check and ensure that your accounts are paid as billed. For broker compensation support, email Brokerappt.commission@kp.org, or call toll-free 1-800-337-3196 or local 206-448-4384, and select option 1 (commissions and appointments).
