No matter where work or life takes your clients’ employees, Kaiser Permanente has them covered. Now, it’s easier than ever for Kaiser Permanente members to get care if something unexpected happens while they’re traveling.
24/7 virtual care
Across the U.S., members can get 24/7 care and advice from Kaiser Permanente clinicians by phone or online. Care is tracked in their electronic health record at every step. To learn more visit kp.org/getcare
Nonurgent care
Members can always schedule in-person, phone, or video visits in states with Kaiser Permanente facilities, in California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, or Washington, D.C.
Urgent care
Members can get urgent care anywhere in the world. And outside Kaiser Permanente states, they’ll only pay their copay or coinsurance at the following locations — no need to file a claim later:
At all other locations, members can pay the full cost of care upfront and file a claim for reimbursement later.
Emergency care
No matter where members are, they can simply go to the nearest hospital emergency room. If it's a Kaiser Permanente location of Cigna PPO provider, they'll only pay their normal copay or coinsurance.
Travel support for your clients’ employees
Maintenance Prescriptions
Contact your Kaiser Permanente representative with any questions.
1GA commercial members are required to pay up front and seek reimbursement for prescriptions. If employee is in a state that has Kaiser Permanente providers, but outside one of our service areas, the member pays upfront for services and prescriptions and will need to file a claim for reimbursement. Maintenance medications (e.g., blood pressure, cholesterol), high cost or specialty medications are not included in this benefit, and the member will need to file a claim for reimbursement. Reimbursement is subject to the pharmacy benefit as described in the members evidence of coverage or other coverage documents.
*The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.
The Cigna PPO Network is not available to HMO and EPO members enrolled in coverage issued by Kaiser Foundation Health Plan of Washington and Kaiser Foundation Health Plan of Washington Options, Inc.
Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna’s contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
