Convenient out-of-state access to Cigna PPO Network for Dual Choice PPO plans
As a reminder, starting in 2023, Dual Choice PPO plan members now have access to Cigna’s PPO Network outside of Kaiser Permanente states1,2 — making it more convenient for them to find care when they need it.
Effective January 1, 2023, the Cigna PPO Network replaced members’ PHCS access outside of Kaiser Permanente states (California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington, D.C.).3 They’ll still be able to get care from their PHCS providers within Kaiser Permanente states.
With the Cigna PPO Network, members will now get:
- More locations: With a broad network of providers, they have many options for care.
- Simple check-in: In December, members received an updated member ID card with the Cigna logo. They can just show it at their visit.
- Less paperwork: Cigna providers will get any necessary precertifications for care, so members don’t have to.
Members can visit kp.org/dualchoice-georgia anytime to find a Cigna PPO Network or PHCS Network provider near them.
Contact your Kaiser Permanente representative for more resources and information about our collaboration with Cigna.
1. The Dual Choice PPO Plan is underwritten by Kaiser Permanente Insurance Company (KPIC), a subsidiary of Kaiser Foundation Health Plan (KFHP), Inc. 2. The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration. 3. KPIC has contracted with the PHCS Network to provide access to hospitals and physicians with a commitment to keeping out-of-pocket costs low through contracted rates.
Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna's contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.