Announcing our new collaboration with Cigna for Flexible Choice and PPO Plans

We are excited to share the details of our new collaboration with Cigna. Starting January 1, 2023, Flexible Choice and Out-of-Area PPO plan members will have access to Cigna’s PPO Network outside of Kaiser Permanente states—making it more convenient for them to find care when they need it.1,2,3 The Cigna PPO Network will replace members’ PHCS & MultiPlan Network outside of Kaiser Permanente states. Members will still be able to get care from PHCS & MultiPlan Network providers within Kaiser Permanente states.

With the Cigna PPO Network, members will get:

  1. More locations: With a broad network of providers, they’ll have many options for care.
  2. Simple check-in: In December, members will receive an updated member ID card with the Cigna logo. They’ll just show it at their visit.
  3. Lower cost: Thanks to lower contracted rates, members will pay less for many services with a coinsurance.
  4. Less paperwork: Cigna providers will get any necessary precertifications for care, so members don’t have to.

Groups with a Flexible Choice or Out-of-Area PPO plan will receive an email this week with information about this change, and members will receive a letter this month.

Please contact your Sales Executive or Account Management representative with any questions.

1. Kaiser Permanente Insurance Company (KPIC) a subsidiary of Kaiser Foundation Health Plan, Inc., underwrites the participating and nonparticipating provider tiers of the point-of-service plan. Kaiser Foundation Health Plan, Inc., underwrites the HMO tier of the point-of-service plan.
2. The Kaiser Permanente PPO Insurance plan is underwritten by Kaiser Permanente Insurance Company (KPIC), a subsidiary of KFHP.
3. The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.

Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna’s contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.