We appreciate your continued partnership with Kaiser Permanente Insurance Company (KPIC) and are excited to share the details of our new collaboration with Cigna. Starting in 2023, Flexible Choice Point-of-Service and Out-of-Area PPO Insurance plan members will have access to Cigna’s PPO Network outside of Kaiser Permanente states ^1,2,3 — making it more convenient for them to find care when they need it.

What’s changing?
Starting January 1, 2023, the Cigna PPO Network will replace members’ PHCS & MultiPlan Network outside of Kaiser Permanente states (California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and Washington, D.C.).⁴ They’ll still be able to get care from PHCS & MultiPlan Network providers within Kaiser Permanente states.

With the Cigna PPO Network, members will get:

• More locations: With a broad network of providers, they’ll have many options for care.
• Simple check-in: In December, your employees will receive an updated member ID card with the Cigna logo. They’ll just show it at their visit.
• Lower cost: Thanks to lower contracted rates, members will pay less for many services with a coinsurance.
• Less paperwork: Cigna providers will get any necessary precertifications for care, so members don’t have to.

How will members be notified?
This month, we’re sending your employees a letter about this network change. If it will disrupt their current care, they’ll get another letter in November with more information on finding a new provider and continuing their current care.

Members can visit kp.org/flexiblechoice/mas or kp.org/ooappo/mas anytime to find Cigna PPO Network and PHCS & MultiPlan Network providers near them.

Will the group contract reflect this change?
For 2022 group contracts that are still in effect in 2023 and for 2023 group contracts, you'll get a rider to amend your employees' COI and reflect the change going into effect January 1.

Please contact your Account Management representative with any questions.

<sub>1. Kaiser Permanente Insurance Company (KPIC) a subsidiary of Kaiser Foundation Health Plan, Inc., underwrites the participating and nonparticipating provider tiers of the point-of-service plan. Kaiser Foundation Health Plan, Inc., underwrites the HMO tier of the point-of-service plan.
2. The Kaiser Permanente PPO Insurance plan is underwritten by Kaiser Permanente Insurance Company (KPIC), a subsidiary of KFHP.
3. The Cigna PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna PPO for Shared Administration.</sub>

_{Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna PPO Network is available through Cigna’s contractual relationship with the Kaiser Permanente health plans. The Cigna PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.}