Work-related stress is skyrocketing. It’s taking a serious toll on employee health, contributing to a staggering 120,000 deaths every year.1 Employers are feeling it, too, because as workplace stress increases, so do other things — like health care costs, absenteeism, and turnover rates. The growing negative impact of stress has become too big to ignore — making stress management and resilience training2 workforce health strategies worth exploring.
- The KP Difference
- Health Plans
- Small Business
- Large Business
- Multi-State & National Business
- Labor and Trust Funds
- Group Medicare
- Individual & Family Plans
- Consumer Directed Health Care
- Occupational Health
- Additional Benefits
- PPO, Point-of-Service, Out-of-Area Plans
- Thrive At WorkBreadcrumbs list
Workplace stress — the $300B business problem that’s only getting worsePosted: September 24, 2019 by Nicole Stelter
Stress is bad for health — and business
Unchecked stress contributes to many serious and costly health problems: physical conditions like high blood pressure, heart disease, and diabetes, and mental health conditions like depression and anxiety. As a result, health care costs are nearly 50% higher for chronically stressed employees.2 And stress is the single most important health risk factor in predicting workers’ compensation claim occurrence and cost.2,3
There’s also a direct relationship between high levels of employee stress and a drastic decline in productivity and retention. Highly stressed workers miss more than twice as many days as their less stressed peers.4 Nearly half of U.S. employees say workplace stress has caused them to check out or stop caring — and 42% have quit a job due to stress.5,6
The anatomy of an overstressed workplace
Every workplace is different. There’s no universal cause — or solution — for excessive workplace stress, but there are certain telltale signs and common themes and patterns, including:
- Excessive workloads
- Limited opportunities for growth
- Undefined career paths
- Lack of autonomy and control over job-related decisions
- Conflicting demands or unclear expectations
Consider this: Nearly 40% of employees work 50 or more hours per week.7 Are they getting more done, or just getting more stressed?
The misguided martyr mentality
Working long hours has almost become a badge of honor — the idea is that the more you work, the more you accomplish, and the more important and valuable you are. But in reality, productivity decreases dramatically at 50 hours per week and becomes practically nonexistent after 55.8
Bottom line: Encourage and model a healthy company culture.
The trappings of technology burnout
Just like laptops and smartphones, employees need time to recharge. But many stay digitally connected to work 24/7, which can lead to an unhealthy fixation with answering calls and emails around the clock. The mere expectation of constant availability increases stress and can lead to physical and mental burnout.
Bottom line: Set clear expectations and support healthy boundaries.
The myth of multitasking
The human brain can’t really multitask, only rapidly switch back and forth between competing tasks. This uses up the fuel your brain needs to focus — which is exhausting. It also requires you to repeatedly reorient your mind to the task at hand — which is incredibly unproductive. Constant task-switching increases stress, diminishes work quality, and has been shown to reduce productivity by around 40%.9
Bottom line: Give employees the flexibility to truly focus.
5 steps to address stress at work
- Gather employee feedback:
- Talk to employees during one-on-one or team meetings
- Work with your HR team to create an anonymous survey
- Hold a workshop to identify common stressors and brainstorm possible solutions
- Make simple changes that help minimize stress, such as:
- Clearly defining roles, responsibilities, and goals
- Empowering employees to take ownership of their work
- Aligning company policies with best practices for preventing stress and burnout
- Educate employees about available stress management and mental health resources, including your EAP and health plan.
- Enlist a team of volunteers to explore activities like:
- Meditation or yoga
- Mindfulness programs or apps
- Resilience training
- Continue asking for feedback to measure progress and adjust. Ideally, at some point stress management becomes stress prevention.
Combating stress through human connection — and humor
Work is serious business — but humor is a highly effective stress management tool. Studies show that infusing some levity and fun into the workplace can increase productivity and effectiveness.
Sharing a laugh reduces tension, enhances creativity, builds trust, and fosters collaboration. Humor also helps people connect with one another, and employees who have positive relationships with co-workers are less stressed, higher performing, and happier at work overall. Creating opportunities for your team to lighten up and laugh together can help employees be more resilient — and sets the tone for a healthy, happy, loyal work culture.
Making room for flexibility
There’s a lot to be said for letting employees discover their own working style. Freedom to prioritize what’s most important at the time — work, health, family, etc. — helps minimize conflict between work life and home life. So it’s no surprise that when flexibility is an option, employees have lower levels of stress and better health overall.10 Plus, flexibility is highly important to employees:11
- 70% say it’s just as important as salary or health benefits
- 73% say it makes them happier in their roles
- 77% say it’s a major reason to take or leave a job
Finding balance and moving forward
Some degree of stress will always be a fact of working life. And work certainly isn’t the sole cause of employee stress. But addressing stress at work and investing in stress management resources benefits everyone. Making it part of your overall workforce wellness strategy is a step toward a healthier, happier culture where employees have the support they need to bring their best to work every day.Footer navigation
Visit Our Other Sites
Services covered under your health plan are provided and/or arranged by Kaiser Permanente health plans: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 320 Westlake Ave. N, Suite 100, Seattle, WA 98109 • Self-insured plans are administered by Kaiser Permanente Insurance Company, One Kaiser Plaza, Oakland, CA 94612© 2018 Kaiser Permanente Other Languages
- Health Plans
Congratulations! You have successfully saved this item.
To access your Saved items any time, open the "Saved Items" folder in the top right corner of the page.
It seems that you do not have cookies enabled. Please enable cookies to make use of all of our site's functionality.
You haven't collected any items yet.
- Save Content
Click the "Save" icon next to the content you want to revisit later.
- Access Your Saved Items
Click on the "Saved Items" link at the top of the page or use the URL we create for you.
Be sure to copy and paste the URL we create for you before you leave the site.
1-5 of 14
After leave the site, your saved items will be saved for you at this URL:https://business.kaiserpermanente.org/saved-items?user=