Submit all Medicare Advantage enrollments through SunFire or Connecture DRX to receive credit of sale and commission payments.

No paper applications are accepted in the Individual Kaiser Medicare Advantage broker channel program. 

• When logging into enrollment platforms, be sure to use the email address associated with your participating FMO and Ready to Sell process because permissions are often triggered using your email address. If you use a different email address, you may be denied access.
• You may have multiple instances for these enrollment platforms based on your affiliations. If you are having trouble seeing Kaiser Permanente Medicare plans, you may be logged into a non-participating instance. Check the URL with your participating FMO.
• For NW Region, select MAPD as plan type.
• Selecting a doctor is not part of the KP enrollment process; members will select a doctor AFTER the enrollment is completed and confirmed.
• Depending on your participating FMO, instructions for accessing enrollment portals may vary. If you have completed all the Ready to Sell requirements, you will have access to enrollment platforms for Kaiser Permanente Medicare Advantage. Reach out to your upline if you continue having issues accessing the enrollment platform.

For questions about process: NW-MedicareBrokerSupport@kp.org

For Printable version Enrollment Platform Instructions