Medicare Advantage enrollment can be submitted either online or via a paper Election form.
Online enrollment through SunFire
This is the preferred method of submission for both timeliness and accuracy. Use your KPWA SunFire account to document scope of appointments, send quotes, share your Personal URL, record marketing and sales calls and complete your client’s enrollment online.
SunFire Onboarding Agent Guide
Paper election forms
You can submit paper election forms to KPWA in 3 ways:
1.) By mail to Kaiser Permanente – Medicare Unit
P.O. Box 232400
San Diego, CA 92193-2400
2.) By fax to 1-855-355-5334
3.) By email to KPMedicareEnrollments@kp.org
Enrollment forms submitted via email must be encrypted. If you’re unable to meet this email requirement, please use one of the alternate forms of submission listed above.
Note that Election forms must be submitted to KPWA within 24 hours of receipt by the agent.